Travel smarter and in style with the Muddy Aqua Hardside Carry-On with Spinner Wheels, designed for durability, convenience, and modern travelers. Crafted from a tough, lightweight hardside shell, this carry-on protects your belongings while maintaining a sleek, eye-catching muddy aqua finish.
Inside, the suitcase features a thoughtfully organized interior with secure zippered compartments and adjustable straps to keep your essentials neatly in place. Its compact carry-on size fits most airline overhead bins, making it ideal for short trips, business travel, or weekend getaways. Built to withstand the demands of frequent travel, this hardside carry-on combines strength, functionality, and contemporary design—so you can travel confidently wherever your journey takes you.
Dimensions (Overall): 21.75 Inches (H) x 14.25 Inches (W) x 9.75 Inches (D)
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Shipping Policy
Shipping Policy
Shipping Policy – PRIMES BUY LLC
At PRIMES BUY LLC, we are committed to processing and shipping orders in a timely and reliable manner. This Shipping Policy explains how orders are processed, fulfilled, and delivered.
1. Order Cut-Off Time
Orders placed before 5:00 PM on business days are processed the same day. Orders placed after the cut-off time are processed on the next business day.
2. Processing Time
Standard orders require 1–2 business days for processing. This includes order verification, inspection, and secure packaging.
3. Fulfillment Time
In cases where additional preparation is required, fulfillment time may take up to 14 business days before shipment.
4. Shipping Time
Once an order has been shipped, delivery within the United States typically takes:
5–7 business days for standard shipping
Delivery times may vary depending on location and carrier operations.
5. Shipping Methods
We work with reliable shipping carriers within the United States to ensure safe delivery. A tracking number is provided once the order has shipped.
6. Shipping Costs
Shipping costs, if applicable, are shown at checkout. Any applicable charges are clearly displayed before order confirmation.
7. Order Tracking
Tracking details are sent via email after shipment. Customers may track their orders directly through the carrier’s tracking system.
8. Shipping Delays
Delays may occur due to weather conditions, high shipping volume, or carrier-related issues. If a significant delay occurs, customers will be notified accordingly.
9. Incorrect or Incomplete Addresses
Please ensure all shipping information is accurate at checkout. PRIMES BUY LLC is not responsible for delays or delivery issues caused by incorrect or incomplete address details.
10. Shipping Availability
Orders are shipped within the United States only.
11. Contact for Shipping Inquiries
For shipping-related questions or order status inquiries, please contact us:
Business Address: 109 W San Francisco St, Santa Fe, NM 87501, United States
Return and Refund Policy
Return and Refund Policy
Return & Refund Policy – PRIMES BUY LLC
At PRIMES BUY LLC, we are committed to fair service and customer satisfaction. This Return & Refund Policy explains how return, refund, and cancellation requests are handled in accordance with standard U.S. e-commerce practices.
1. Returns & Refund Requests
Customers may submit return or refund requests for eligible orders. All requests must follow the terms outlined in this policy.
2. Eligibility for Returns & Refunds
To be eligible for a return or refund:
Items must be unused and in original condition
Items must be returned in original packaging
Requests must be submitted within 21 days of delivery
Proof of purchase such as an order number or invoice is required
3. Non-Refundable Items
Returns or refunds will not be accepted for:
Items damaged due to misuse or improper handling
Items returned after the allowed return period
Custom-made or personalized items once processing has started, as these cannot be resold
4. Refund Process
Once a returned item is received and inspected, customers will be notified regarding approval or rejection of the refund. Approved refunds are processed accordingly.
5. Refund Method
Refunds are issued to the original payment method used at checkout. Processing time may take 5–7 business days, depending on the payment provider.
6. Damaged or Incorrect Items
If an order is received damaged, defective, or incorrect, please contact our support team as soon as possible. Instructions for return or replacement will be provided after review.
7. Order Cancellations
Orders may be canceled before shipment. Once an order has shipped, the return and refund process outlined in this policy applies.
8. Shipping & Return Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
Original shipping fees, if applicable, are non-refundable
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