Shipping Policy – PRIMES BUY LLC
At PRIMES BUY LLC, we are committed to processing and shipping orders in a timely and reliable manner. This Shipping Policy explains how orders are processed, fulfilled, and delivered.
1. Order Cut-Off Time
Orders placed before 5:00 PM on business days are processed the same day.
Orders placed after the cut-off time are processed on the next business day.
2. Processing Time
Standard orders require 1–2 business days for processing.
This includes order verification, inspection, and secure packaging.
3. Fulfillment Time
In cases where additional preparation is required, fulfillment time may take up to 14 business days before shipment.
4. Shipping Time
Once an order has been shipped, delivery within the United States typically takes:
5–7 business days for standard shipping
Delivery times may vary depending on location and carrier operations.
5. Shipping Methods
We work with reliable shipping carriers within the United States to ensure safe delivery.
A tracking number is provided once the order has shipped.
6. Shipping Costs
Shipping costs, if applicable, are shown at checkout.
Any applicable charges are clearly displayed before order confirmation.
7. Order Tracking
Tracking details are sent via email after shipment.
Customers may track their orders directly through the carrier’s tracking system.
8. Shipping Delays
Delays may occur due to weather conditions, high shipping volume, or carrier-related issues.
If a significant delay occurs, customers will be notified accordingly.
9. Incorrect or Incomplete Addresses
Please ensure all shipping information is accurate at checkout.
PRIMES BUY LLC is not responsible for delays or delivery issues caused by incorrect or incomplete address details.
10. Shipping Availability
Orders are shipped within the United States only.
11. Contact for Shipping Inquiries
For shipping-related questions or order status inquiries, please contact us:
Email: support@primesbuy.shop
Phone: +1 (270) 765-5652
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Business Address:
109 W San Francisco St, Santa Fe, NM 87501, United States